A New Framework to Create Capacity for Advisors

Rebecca Reid, VP of Product, and Robert Freidhoff, VP of Community Development, share how institutions are using the Civitas Learning platform to create capacity for advisors and deliver the proactive, holistic support that students need.

Strategies include:

  • How Valdosta State University creates efficiencies for support teams by bringing together real-time student data, including LMS activity and complete course history 
  • How Snow College utilizes group advising functionalities to support to high-performing students, creating the bandwidth needed to offer personalized, one-on-one support to lower-performing students
  • How the University of Central Oklahoma gets students to read their emails with data-activated email campaigns directed to specific student groups instead of relying on large-scale general outreach

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